At Pado Data GH, protecting your privacy and ensuring the security of your personal data is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services to purchase data bundles, airtime, or utilize our business services in Ghana. We operate in compliance with the Data Protection Act, 2012 (Act 843) of Ghana.
1. Information We Collect
We may collect the following types of information when you interact with our platform:
- Personal Identification Data: Email addresses, phone numbers, and full names when you create an account or make a guest purchase.
- Transaction Data: Payment details and billing information (processed securely through Paystack; we do not store your raw card details).
- Usage Data: Information about your device, browser, and how you interact with our application.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Processing and delivering VTU (Virtual Top-Up) and airtime orders instantly to the target phone number.
- Notifying you about the status of your transaction and sending payment receipts.
- Providing customer support and responding to inquiries.
- Improving the security, functionality, and performance of our services.
3. Data Sharing and Third Parties
We do not sell, trade, or rent your personal identification information to others. We may share your data with trusted third-party service providers (such as Paystack for payment processing and XpresPortal for telecom delivery) strictly for the purpose of fulfilling your requested services. These third parties are bound by strict confidentiality and data protection agreements.
4. Data Security
We implement rigorous security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All sensitive data exchange occurs over SSL-secured communication channels and is encrypted.
5. Cookies and Tracking
We use necessary cookies to maintain your session (such as keeping you logged in) and to enhance user experience. You can choose to disable cookies through your browser settings, but doing so may limit your ability to use certain features of the platform.
6. Your Rights
Under the Data Protection Act, 2012, you have the right to request access to, correction of, or deletion of your personal data held by us. You may also object to the processing of your data in certain circumstances.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our support team at:
WhatsApp: 0597395610 / 0244799793